Launched in 2013, ManpowerGroup Solutions’ Contingent Workforce Index was developed to provide an in-depth review of the global contingent labor market. Initially focused exclusively on the contingent workforce across 75 markets, the Contingent Workforce Index addressed half of the talent landscape. With the surge of employers committed to global workforce management and integrated workforce programs, the annual index has evolved in 2017 to include the total workforce. The total workforce consists of the permanent and contingent workforces, along with the subset of contingent identified as the informal workforce.

The segmented views of the global workforce provided by the Total Workforce Index enable organizations to easily benchmark their own workforce mix and cost efficiency across global operations. For the first time, employers have one resource that provides a global perspective on gender diversity, millennial impact, informal (gig) workforce participation and the gap between permanent and contingent workers from one market to the next.

Total Workforce

The Total Workforce combines people in the contingent workforce and permanent workforces. The total workforce should not be confused with the total labor force. Where the total workforce includes all of the individuals engaged in work activity within a workforce market, the labor force describes both employed and unemployed members of the population who are of working age and who are able to be engaged for work.

Contingent Workforce

The Contingent Workforce includes all non-traditional worker categories from informal and contract to part-time and temporary labor. While the contingent workforce is a portion of the total workforce it can be further divided into the informal and non-informal workforces. The informal workforce includes workers who accept engagements and compensation on a per job basis also commonly referred to as ‘Gig Economy’ workers.

Permanent Workforce

The Permanent Workforce includes the most traditionally thought of form of employment. These are individuals employed full-time. Though this category can also be broken down by employment status such as tenure, faculty, or staff those distinctions are generally made by employer policy as opposed to legislation.  As such, the permanent workforce is looked at in its entirety, while excluding those that are unemployed or otherwise not a part of the active workforce.  

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